Privacy Policy

Alliance American University ("AAU," "we," "our," or "us") is committed to protecting the privacy of prospective students, current students, alumni, faculty, staff, and website visitors. This Privacy Policy describes the information we collect, how we use it, when we disclose it, and the choices and rights available to you.

1. Scope of This Privacy Policy

This policy applies to personal information collected through our website, admissions forms, enrollment and student services processes, and related university communications. It does not govern third-party websites linked from our pages.

2. Information We Collect

2.1 Information You Provide Directly

• Contact details (name, email address, telephone number, mailing address)
• Admissions and application data (educational history, transcripts, CV/resume, supporting documents)
• Student account and enrollment records
• Payment and billing details provided during tuition transactions
• Communications you send to us (inquiries, support requests, feedback)

2.2 Information Collected Automatically

• Device and browser information
• IP address and approximate geolocation
• Pages visited, referral sources, and interaction metrics
• Cookie and analytics data

2.3 Sensitive and Educational Records

Certain student information may be treated as educational records and handled consistent with the Family Educational Rights and Privacy Act (FERPA), where applicable.

3. How We Use Personal Information

• Process admissions applications and evaluate eligibility
• Deliver academic programs, student services, and administrative support
• Communicate important academic, financial, and institutional notices
• Improve website performance, accessibility, and user experience
• Protect security, prevent fraud, and enforce university policies
• Comply with legal, regulatory, and accreditation obligations

4. FERPA and Student Privacy

For eligible students, AAU manages educational records in alignment with FERPA standards and institutional policy. Subject to legal exceptions, students may have rights to inspect and request amendment of eligible educational records, and to control disclosure of personally identifiable information from those records.

Where permitted by law, AAU may disclose information without prior consent for legitimate educational interests, school officials and service providers performing institutional functions, health and safety emergencies, and other FERPA-recognized exceptions.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain site functionality, understand usage, and improve services. You can manage cookie preferences through browser settings; however, disabling certain cookies may affect site performance.

6. How We Share Information

AAU does not sell personal information. We may share information with:

• Service providers supporting admissions, learning systems, payment processing, communications, hosting, or analytics
• Accreditation, regulatory, or governmental entities when required
• Professional advisors and auditors under confidentiality obligations
• Parties involved in institutional transactions, where legally permitted

7. International Data Transfers

Because AAU serves a global academic community, personal information may be processed in the United States and other jurisdictions where our partners operate, subject to appropriate safeguards and contractual protections.

8. Data Retention

We retain personal information only as long as needed for admissions, academic operations, legal compliance, dispute resolution, and record-keeping obligations. Retention periods vary by data type and institutional requirements.

9. Information Security

AAU applies administrative, technical, and physical safeguards designed to protect personal information. While no system can guarantee absolute security, we continuously review and improve controls to reduce risk.

10. Your Privacy Rights and Choices

Depending on your relationship with AAU and applicable law, you may have rights to request access, correction, deletion, or restriction of certain personal information, and to opt out of certain communications. FERPA-specific requests are handled through university student records processes.

11. Children’s Privacy

AAU programs and services are intended for adult learners and higher-education applicants. We do not knowingly collect personal information from children under 13 through this website.

12. Third-Party Links and Tools

Our website may include links to external websites or integrations. Their privacy practices are governed by their own policies, and AAU is not responsible for third-party privacy statements.

13. Policy Updates

We may update this Privacy Policy from time to time. Material updates will be posted on this page with a revised effective date.